Specialist Mentoring Service Feedback

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Specialist Mentoring Service

If a student is currently accessing the Specialist Mentoring service, then they will have two opportunities to provide feedback on the support Autism Hampshire has provided via two feedback surveys.

Alternatively, feedback can be submitted at any time via the online feedback box, which is accessible via the link below:

https://www.surveymonkey.co.uk/r/R2YZ95F

Student feedback received from the 2017-18 feedback surveys

“I have been allowed to talk in a safe and non-judgmental environment.” -Luca, BSc Mathematics, (3rd year). *

“Extremely friendly and helpful staff. Fully understanding of one's condition and working towards getting the best academically.” - Javeen, BEng Mechanical Engineering, (1st year). *

“ The mentoring service is amazing. I am so lucky that such a resource exists and I can access it. I'm not sure I would have made it through the year, or at least passed my mid-year assessments, without the support I have been given.” - Sophie, BSc Sociology, (2nd year). *

*This feedback was received in the Specialist Mentoring Service’s feedback surveys, (2017-18). Please note that all student names have been changed for the purposes of data protection and confidentiality.

Complaints Policy and Procedure

If a student has felt dissatisfied by the mentoring support they have received, a complaint can be submitted using the following form: Complaints Procedure . Once completed, the student can send this form to

ahspecialistmentoring@autismhampshire.org.uk

Further guidance with regard to Autism Hampshire’s complaints policy and complaints handling policy procedure can be accessed here: Complaints Policy

…it's helped me with guiding my studies, using my time most effectively especially when I'm unable to work to the best of my ability. It has also been very helpful to build coping strategies and ways to understand my condition. Jamie, BSc Computer Games Technology, (1st year).

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