Train Travel Communication Guide and Travel Support Card
Across the GTR network and Southern Railway
Contact
Communication guide
Station staff can use a pictorial communication guide to help support passengers. The guide has pictures of several different key aspects of travel that passengers might ask about.
Travel Support Card
The Travel Support Card is a free card designed to help anyone who finds it hard to ask for help when travelling on trains.
Your card can include details about:
- your journey
- who to contact in an emergency
- anything else you need help with
Simply show the card at the station or on the train, so you can be given you the support you need.