A new online course launched by the English Federation of Disability Sport (EFDS) is set to improve disabled people’s experiences in sport and physical activity facilities. The ‘Delivering an excellent service for disabled customers’ training module means organisations can upskill their workforce and create more welcoming environments for everyone. The training, created through EFDS’s Inclusive Fitness Initiative (IFI) programme, will support more organisations to reap the rewards of satisfied disabled customers and make active lives possible.

Now the national charity, dedicated to disabled people in sport and physical activity throughout England, is eager for people to sign up.

There are over 400 IFI Mark accredited facilities and although the training is essential for the staff at these sites, any businesses and individual can register for the course. This includes all front of house leisure centre staff e.g. receptionists, catering and support staff, fitness assistants, membership advisors, activity or class leaders and centre managers. The cost can be as little as at £6 per trainee and learners are not required to have any prior knowledge or experience of disability and inclusion.

For more information or to access the course, click on the link above.

Or you can contact the IFI Team via email or telephone. Please see above for contact details